Frequently Asked Questions
Answers to common questions about our products, orders, and delivery.
What products does Harmony Gift Shop sell?
We specialise in all clergy wear including cassocks, preaching gowns, ordination gowns, clergy shirts and collars, stoles, chasubles, albs, copes, surplices, and accessories such as cinctures, bishop mitres, and pectoral crosses.
Do you offer custom-made garments?
Yes. We offer made-to-measure tailoring for cassocks, gowns, chasubles, albs, and stoles. We also embroider custom church logos on stoles. Contact us via WhatsApp or phone to discuss your specific requirements.
How long does a custom order take?
Custom orders typically take 5–7 working days depending on the complexity and quantity. Bulk orders for parishes or dioceses may take longer. We will give you an estimated timeline when you place your order.
Do you deliver outside Nairobi?
Yes, we deliver nationwide across Kenya including Mombasa, Kisumu, Nakuru, Eldoret, Thika, Kitale, Malindi, Machakos, Nyeri, Meru, Embu, Kericho, and other towns. We also offer free Nairobi CBD delivery for orders above KES 10,000.
How much is delivery?
Delivery within Nairobi CBD is free for orders above KES 10,000. For other areas, delivery charges depend on the location and courier service used. We will confirm the delivery cost when you place your order.
How do I place an order?
You can place an order by browsing our online catalog and clicking the WhatsApp button on any product to inquire. You can also call or WhatsApp us directly at +254 713 685772, or visit our shop on Ronald Ngala Street, Nairobi.
What are your opening hours?
We are open Monday to Saturday, 8:00 AM to 5:00 PM. We are closed on Sundays and public holidays.
Do you offer bulk discounts for parishes and dioceses?
Yes, we offer special pricing for bulk orders from parishes, dioceses, and theological institutions. Contact us with your requirements and we will provide a tailored quote.
What payment methods do you accept?
We accept M-Pesa, bank transfers, and cash payments. For delivery orders, we require a deposit before dispatch, with the balance payable on delivery.
Can I get garments in specific liturgical colours?
Yes. Most of our vestments are available in the standard liturgical colours: green, red, purple, white, and gold. Some items are also available in black and rose. Check individual product pages for available colours.
Still Have Questions?
We are happy to help. Contact us directly and we will answer all your questions.